1. who are we?
We are based in Hubei, China, start from 2005,sell to . There are total about 51-100 people in our office.
2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;We conduct thorough quality inspections at every stage of production to maintain high standards and meet customer expectations.
3.what can you buy from us?
Zebra Blinds, Roller Blinds, Cellular Blinds, Curtains, Zip Track Roller Blinds
4. why should you buy from us not from other suppliers?
We have 20 years of production and processing experience, with independent brands and technology patents. We have perfect one-stop service system for sunshade products and rich experience in engineering cooperation.
5. what services can we provide?
Accepted Delivery Terms: FOB,CFR,CIF,EXW,FAS,CIP,FCA,CPT,DEQ,DDP,DDU,Express Delivery,DAF,DES;
Accepted Payment Currency:USD,EUR,JPY,CAD,AUD,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal,Western Union,Cash,Escrow;
Language Spoken:English,Chinese,Spanish,Japanese,Portuguese,German,Arabic,French,Russian,Korean,Hindi,Italian
6. What happens if there is damage or defect in the products upon arrival
We have a return and replacement policy in place for damaged or defective items within the validity period. Please notify us immediately with photos and details, and we will arrange for a solution.
7. Do you offer customized packaging options?
Yes, we offer customized packaging solutions based on your specific requirements to enhance product presentation and protection.
8. How can I contact your customer service for assistance?
You can reach our customer service team via [email/phone] during business hours. We are here to assist you with any inquiries or concerns.
9. How do you handle complaints or feedback about your products?
We value customer feedback and take complaints seriously. Please contact us directly with any concerns, and we will work to resolve them promptly and effectively.