1. Q: Are you a manufacturer or a trading company?
A: We are an industry and trade integrated merchant with rich experience in research and development, production, and sales, and
have been deeply involved in the field of adult products for nearly 20 years.
2. Q: When will the goods be shipped out?
A: Sample orders usually take 2-4 working days, bulk orders take 5-10 working days, and OEM orders take 15-20 working days.
3. Q: Is there a fee for samples?
A: Yes, we do. But the sample fee will be compensated to you in the next order.
4. Q: Which payment method can you accept?
A: For small orders, 100% T/T. For large orders, a 50% advance payment is required, and the remaining 50% must be settled before
shipment.
5. Q: Can you provide us with CE and RoHS certificates?
A: Yes, we can. All of our products have CE and RoHS certificates, and if needed, we can help you obtain your own certificates.
6. Q: Is this material safe for health?
A: Yes. The product material is food grade, non-toxic, free of phthalates, and odorless.