Q: How many series of pergola do you have in your factory?
A: We are an OEM factory, so we have 7 series of pergola, including light-duty, medium-duty, and heavy-duty.
Q: What are your pergola sizes in your factory?
A: Our standard sizes are 3x3m,3x4m,4x4m,3x5m,4x5m,4x6m and 4x8m.
Special sizes with big quantity can be negotiated.
Q: What are the optional Items for pergola?
A: We have vertical curtains, aluminum shutters, sliding glass doors, fences, fans, heaters, etc.
Q: Can we make different colors?
A: At present, the standard colors are RAL 9016 white and RAL 7016 dark grey. If other colors are customized, they must be determined based on quantity and price, and a color card must be provided.
Q: How many years is the product warranty?
A: The pergola frame warranty is 5 years, and the motor warranty is 2 years.If it is within the warranty period, the original factory will be responsible for it. If it is out of warranty, we will provide paid maintenance service.
Q: Are your pergolas easy for end user to install?
A: yes. All of our parts are marked (A, B,C,D...) letter accordingly with printed user manual and the end user can easily
figure out the parts and finish the installation in 2-3 hours by 2-3 peoples.